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City Manager

Posted on: March 19, 2020

CITY OFFICES TO CLOSE TO GENERAL PUBLIC IN EFFORT TO PREVENT SPREAD OF COVID-19

Thursday, March 19, 2020


CITY OFFICES TO CLOSE TO GENERAL PUBLIC IN EFFORT TO PREVENT SPREAD OF COVID-19

In an effort to implement social distancing practices recommended to slow the spread of COVID-19, The City of Knoxville offices, including City Hall, Police Department, Fire Station and Public Works will be closed to the public effective Thursday, March 19, 2020 at 5:00 p.m. until further notice.  While these facilities are closed to walk-in traffic, City Services will continue to be provided online, via email or by phone.

City Hall

Visit our website for department contact information and online services.  If you are unable to find what you need on the website, you can call 641-828-0550 from 7:00 a.m. – 6:00 p.m. Monday-Thursday and 7:00 a.m. to 11:00 a.m. on Friday’s.

•    Website: www.knoxvilleia.gov

•    Phone: 641-828-0550

Public Meetings

Public meetings will be facilitated by conference call.  Please watch our website for future meeting information.

Police Department

Contact the Knoxville Police at the non-emergency number below; call 9-1-1 only for life-or-death emergencies or crimes in progress.  On certain calls, responders may be wearing additional protective gear to limit exposure.

•    Phone: 641-828-0541 Non-Emergency

•    Phone: 9-1-1 Emergency, crimes in progress

Fire Station

Contact the Knoxville Fire Department at the non-emergency number below; call 9-1-1 only for life-or-death emergencies.  On certain calls, responders may be wearing additional protective gear to limit exposure.

•    Phone: 641-828-0586 Non-Emergency

•    Phone: 9-1-1 Emergency




Water Department

Please utilize the Knoxville Water Departments drive-up at 600 N Roche Street or drop box located at the front entrance to make payments.

•    Phone: 641-828-0557

Water Reclamation

Please call the number listed below with any sewer issues.

•    641-828-0587

Streets Department

Please call the number listed below with any issues pertaining to street maintenance

•    641-828-0553


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