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The original item was published from 4/8/2020 11:51:03 AM to 5/16/2020 12:00:04 AM.

News Flash

City Manager

Posted on: April 8, 2020

[ARCHIVED] Neighbors Helping Neighbors


Knoxville Community: COVID-19 Neighbor helping Neighbor program

The City of Knoxville has partnered with our community business, churches and local civic groups to create the COVID-19 Neighbor helping Neighbor program. 

This program gives neighbors a way to check in on each other to ensure that everyone is doing ok.  This will allow neighbors to communicate about having essential items needed in a time when social distancing is required.  With this program, individuals and/or families in the high risk categories that are not able to easily get out to get essential items will be given 3 sheets of paper; green, yellow, and red. Residents will place the sheets of paper in an area that is easily seen by your neighbors and first responders from the road; such as a front window or on the front door.  The sheets of paper will indicate how you are physically doing and what your present needs are.  On the Yellow and Red sheets of paper, it is asked that a contact number is written in bold dark lettering. That way, if your neighbor or area first responder sees a yellow or red sheet of paper in the window, contact will be made to see what your needs are and arrange getting those needs met. The red sheet paper is NOT to take the place of an emergency phone call to 911 responders. If there is an emergency, please call 911. The sheet of paper will come in a plastic sleeve, we ask if you have needs place your list of needs along with the money to cover the needs in the plastic sleeve after someone has made contact with you about getting your items. 

Green- I’m OK and have no needs 

Yellow- Needs to be addressed in the next 72 hours 

Red- Needs to be addressed in the next 24 hours 

Please contact the Neighbor helping Neighbor phone at 641-820-0679 to make arrangements to have a packet delivered.  Anyone requesting a packet for themselves or others will need to provide the name, physical address and contact number for the address in need along with an emergency contact name and phone number.  To minimize exposure for all, please write the information down on a piece of paper prior to packet being delivered.

If you have any questions about this program, or in need of assistance please contact Neighbor helping Neighbor phone at (641)-820-0679 between 9am-4pm Monday, Wednesday, and Friday.

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